A Management System Based on QoS and QoE for Wireless Networks

Currently, the wireless network management should consider measurement of Quality of Service and Quality of Experience together, because one measurement alone is not sufficient accurately to point out specific problems such as network flaws and degradation of user satisfaction. To enhance the management of a global wireless network, such as EDUROAM, this paper presents a management system called CoLisEU that enables the integration of both Quality of Service and Quality of Experience through rich visualisations of wireless network performance and user satisfaction. Considering the benefits acquired from the integration of Quality of Service and Quality of Experience, we believe that the CoLisEU can become the future auditing system of the EDUROAM network in the Brazilian Research and Education Network.

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